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Reviews
from our CUSTOMERS near Villa Park!
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Douglas was amazing to work with. He was able to answer every question we had, wasn't pushy at all and we felt like we were working WITH him to find the right car for us. Steve was in financing was also super friendly and helpful.
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We're so happy with our 2022 Chevy Trailblazer RS. Thanks to Elliott Amaya and Steve Del Campo.
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I needed a car fast ... i was in and out in 2 hours.. Great service . Thank You
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Your customer service was great. Went out and beyond what I expected.. Steve in your finance dept was great.. His knowledge and expertise was amazing..
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I wasn't pressured into getting any services or products. He kept me informed as how my vehicle was going through service and what time it was going to be ready. I was there to pick-up vehicle, no waiting, in and out in less than 5 minutes. Job well done!
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I'm very satisfied with make business with you. Especially wants to thank to Karen for her special attention she did the best work to get me the best deal for my purchase and the financial gay Steve did a great job explaining everything on the purchase contract. You a excellent team I never experienced a attention like these in other's dealers. Thank you
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Gus helped me with my purchase.. very understanding and did his best in getting the deal I was looking for without hesitation.. totally would recommend my friends to him
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The service I get at Sierra can't be duplicated, awesome Staff, and especially Mike Hoffman for always being there for me and family, 3rd car purchased from Sierra, 2 Chevrolet and 1 Subaru.
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Christopher and Juan were very helpful and also the finance mgr Steve Del Campo made the process of signing a (thousand) documents more pleasant and even informative.
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Douglas was extremely professional and friendly. He was not pushy in any way. We felt safe with all the Covid protocols your dealership is following.thank you for a great experience.
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Awesome service, very profesional and quick service Thank you Nelson Arteaga and team.
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Amazing experience! Great customer service, would definitely recommend!
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Lorenzo and Jose were awesome. They helped me as much as they could, I was hesitant at first, but they put me at ease and made the purchase easy. We spoke in person, I walked away since I wasn’t sure if I wanted to really buy a new vehicle. They weren’t aggressive at all, they told me to take my time and we eventually made a deal. I highly recommend dealing with Lorenzo and Jose @ Sierra Chevrolet.
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I want to thanks Sierra chevrolet and all the people that helped me find the perfect pick up truck for my family!.
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Douglas was amazing to work with. He was able to answer every question we had, wasn't pushy at all and we felt like we were working WITH him to find the right car for us. Steve was in financing was also super friendly and helpful. Walked us through all the paperwork, was very straightforward and really helped make the entire experience so much better. Would highly recommend to anyone.
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I would like thank Abe . He has excellent customer service And great personality Very helpful. Definitely he deserves five stars
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Awesome easy no hassle experience. Salesman and Finance were very knowledgeable in the vehicle and financing. I was in and out in a hour and a half. Great car buying experience... Thank you I definitely recommend this dealership.
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I wasn't pressured into getting any services or products. He kept me informed as how my vehicle was going through service and what time it was going to be ready. I was there to pick-up vehicle, no waiting, in and out in less than 5 minutes. Job well done!
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The service I get at Sierra can't be duplicated, awesome Staff, and especially Mike Hoffman for always being there for me and family, 3rd car purchased from Sierra, 2 Chevrolet and 1 Subaru.
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I had a great experience with Abe! My air conditioning condenser malfunctioned and the repairs were extensive. Abe made the entire process smooth and painless! I was fortunate to work with someone who takes pride in what they do and who genuinely cares for their customers. Thank you Abe!!!
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I had a wonderful salesman Douglas Sievertson. He gave me a got me a great price and walked me thru the entire process, making it easy and pain free. It was not high pressure or uncomfortable at all. I enjoyed the whole process. Thank you to your amazing salesman Douglas. I have and will continue to refer business to him. Thank you!
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Alfonso was a great salesman who served us well. He was great help and very knowledgeable. It was the best experience we had. Steve taught my son every step in signing the documents. In cannot thank him enough. Great service.
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Robert was amazing to work with through the process. He was dliligent and stayed in touch with us months in advance of my trade in.
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Douglas was amazing to work with. He was able to answer every question we had, wasn't pushy at all and we felt like we were working WITH him to find the right car for us. Steve was in financing was also super friendly and helpful. Walked us through all the paperwork, was very straightforward and really helped make the entire experience so much better. Would highly recommend to anyone.
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I had a great experience with Abe! My air conditioning condenser malfunctioned and the repairs were extensive. Abe made the entire process smooth and painless! I was fortunate to work with someone who takes pride in what they do and who genuinely cares for their customers. Thank you Abe!!!
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Alfonso was a great salesman who served us well. He was great help and very knowledgeable. It was the best experience we had. Steve taught my son every step in signing the documents. In cannot thank him enough. Great service.
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I had a wonderful salesman Douglas Sievertson. He gave me a got me a great price and walked me thru the entire process, making it easy and pain free. It was not high pressure or uncomfortable at all. I enjoyed the whole process. Thank you to your amazing salesman Douglas. I have and will continue to refer business to him. Thank you!
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Douglas was extremely professional and friendly. He was not pushy in any way. We felt safe with all the Covid protocols your dealership is following.thank you for a great experience.
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Robert was amazing to work with through the process. He was dliligent and stayed in touch with us months in advance of my trade in.
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Steve was in financing was also super friendly and helpful. Walked us through all the paperwork, was very straightforward and really helped make the entire experience so much better. Would highly recommend to anyone.
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I had a wonderful salesman Douglas Sievertson. He gave me a got me a great price and walked me thru the entire process, making it easy and pain free. It was not high pressure or uncomfortable at all. I enjoyed the whole process. Thank you to your amazing salesman Douglas. I have and will continue to refer business to him. Thank you!
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My new car purchase experience was great. I couldn't be more satisfied. Thanks to Jose the sales rep that sold me my car and Steven from finance for explaining all the financing in details, as well as everyone else at Sierra chevy that help me that day. Thanks for making this purchase easy.
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Edwin Rivera helped me with my service. He was upbeat and very helpful. I asked him some questions about other things I need to do with my Blazer and he was extremely helpful, offering a number of suggestions. It's a pleasure to visit Sierra Chevrolet for my service and another reason that I'm happy with my first Chevy purchase. Edwin really deserves a pat on the back.
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I had a great experience with Abe! My air conditioning condenser malfunctioned and the repairs were extensive. Abe made the entire process smooth and painless! I was fortunate to work with someone who takes pride in what they do and who genuinely cares for their customers. Thank you Abe!!!
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Steve in Finance was quick and efficient and made that gruesome paper signing process easy and actually fun with his conversation. It wasn't an ideal way to spend NYE but it was quick, efficient and without issue. I have already referred someone to the Robert and I have no problem doing it again due to his excellent work.
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Alfonso was a great salesman who served us well. He was great help and very knowledgeable. It was the best experience we had. Steve taught my son every step in signing the documents. In cannot thank him enough. Great service.
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From the check in to the pick up..the staff was great. Professional, Friendly and courteous. I really appreciate the attention to detail.
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I had a wonderful salesman Douglas Sievertson. He gave me a got me a great price and walked me thru the entire process, making it easy and pain free. It was not high pressure or uncomfortable at all. I enjoyed the whole process. Thank you to your amazing salesman Douglas. I have and will continue to refer business to him. Thank you!
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They are low pressure and high transparency (which is rare). Christopher and Juan were very helpful and also the finance mgr Steve Del Campo made the process of signing a (thousand) documents more pleasant and even informative.
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Once we transitioned to financing with Steve (our finance guy) it was smooth sailing! Steve was great with conversation along with very thorough explanations as to what we were signing. He even suggested a great date night location fir my hubby and I! I really look forward to working with them again when we return to purchase our truck!
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It wasn't an ideal way to spend NYE but it was quick, efficient and without issue. I have already referred someone to the Robert and I have no problem doing it again due to his excellent work.
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The experience was smooth and hassle free. All Covid-19 protocols were used as far as I saw. The staff very courteous and helpful. I was in & out dropping and picking up my vehicle. Very satisfied. Thank you to the staff, keep up the great work.
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Andrew Lisk is the best car salesman we have ever worked with. Over the past 20 years of buying vehicles and motorcycles, we have NEVER had a better experience! We could not have asked for anything more. If you are in the market for a Chevy. Be sure to see Andrew at Sierra Chevy in Monrovia.
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Douglas was a big help! Made the shopping process smooth and also super friendly. Great person all around!
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I had a wonderful salesman Douglas Sievertson. He gave me a got me a great price and walked me thru the entire process, making it easy and pain free. It was not high pressure or uncomfortable at all. I enjoyed the whole process. Thank you to your amazing salesman Douglas. I have and will continue to refer business to him. Thank you!
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Steve, Lorenzon and Edwardo where all the best. They were informative they were really helpful with my purchase.
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Steve in Finance was quick and efficient and made that gruesome paper signing process easy and actually fun with his conversation. It wasn't an ideal way to spend NYE but it was quick, efficient and without issue. I have already referred someone to the Robert and I have no problem doing it again due to his excellent work.
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They are low pressure and high transparency (which is rare). Christopher and Juan were very helpful and also the finance mgr Steve Del Campo made the process of signing a (thousand) documents more pleasant and even informative.
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Nice welcome, sales staff very polite. Clean office coffee and drinking water available. Restrooms was clean. Good organization office all sales table sanitizers available. I would like to salute to sales staff and cleaning staff. Wonderful remembering visit.
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I had a great experience with Cristian as my sales manager and Steve as my finance manager. Both were excellent with providing me with the right information to make my decision to come back as a customer to purchase another lease with Sierra. Cristian was very good at getting me the vehicle I wanted and was very kind throughout the process. Steve was excellent at walking me through the numbers and details of the lease agreement.
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Abe is obviously an asset to Sierra. Especially during the current economic times as they pertain to the auto industry.
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Andrew went above and beyond with professionalism as well as excellent customer service he helped me find the car I really wanted. Steve the finance guy was amazing too! They both were very knowledgeable and kindly explained everything in depth and made the experience very easy and fun.
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We recently turned in our Chevrolet Bolt when our three-year lease ended (great EV, by the way). Andrew Lisk handled our transaction and we couldn't have been more pleased with the courtesy and respect that he showed us. Although we did not purchase another automobile (I just retired and no longer needed a third vehicle in the household), I recommend Andrew if you like to work with no pressure sales consultants.
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Robert was amazing to work with through the process. He was dliligent and stayed in touch with us months in advance of my trade in. When I was ready, he answered all the questions my husband and I had and went to great lengths during the busy holidays to make sure we got the deal and vehicle we wanted. Steve in Finance was quick and efficient and made that gruesome paper signing process easy and actually fun with his conversation. It wasn't an ideal way to spend NYE but it was quick, efficient and without issue. I have already referred someone to the Robert and I have no problem doing it again due to his excellent work.
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Big shout out to Leo Ibarra. He hooked us up. Bought a Chevy blazer and love the car. Leo made the experience an easy one. Told him which car we wanted and he worked with us to get us the price and payments we wanted. It took us an hour to get the car we wanted.
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Really nice and helpful people! We weren't really familiar with the different processes of the leasing and financing a vehicle. The salesman was very helpful
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Five-star Dealership.. from EVERY Angle.
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I have dealt with two departments in this dealership. Service on the phone and parts as well. They are both professional and nice. I ordered a part over the phone and didn't have to pay for it until pick up.
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I seriously cannot say enough positive and appreciative things about the experience I received today at Sierra Chevrolet! I can confidently and proudly say that this is my new Chevy dealer!
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Stopped by to ask about the new Corvettes. I really wanted to see one! Talked to Karen in Sales and she told me I could order one already but I'm not ready to pull the trigger yet! She was very friendly and informative, i just moved to Duarte so I will definitely come see Karen once I'm ready to move forward.
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Everyone that helped me contributed to an overall great car purchase experience. The receptionist quickly found Jose - the salesman who helped me. Jose took me for a test drive and answered my initial questions. Jose was easy to get a long with and knew a lot about the vehicle. When I decided I wanted to buy the car, Jose prepared my paperwork and then introduced me to the finance manager. Steven, the finance manager showed me the finance and rebate options. He was very thorough and professional without being pushy. In addition he made an effort to try and get as close as possible to the deal that I wanted. Finally, I went to an office to complete the contract which is where I worked with Steve. He was very personable, professional, and answered all my questions. He also made sure I knew about everything that I was signing. Overall, I couldn't have asked for a better team of people that I worked with. This was the first Chevrolet I purchased in more than 10 years and I'm completely satisfied with the car and buying experience at this dealership.
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My mom bought a 2018 Trax from Karen Hernandez and i can truly say she treated us like family! Now my family is growing and I need to upgrade to an SUV. I called Karen and she has been following up and giving us information about the differences on SUVs (my wife is very indecisive). Leaning towards an Equinox to be honest...anyway my next car purchase will be at Sierra Chevy!
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Just leased a new Chevy Bolt from Sierra. The team, especially Karen, Roger, Art, and Steve in finance took very good care of me and got me out the door with the car I wanted after a smooth, efficient process. A refreshing difference from the dreaded, painful process that I've had at many other dealerships.
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Roger and Aaron did a great job helping me with the purchase of a certified used Suburban.
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When I read all the negative reviews on Yelp I questioned whether or not I had made the right decision to come to this dealership to purchase a car. I am a regular listener to Jerry Reynolds on KNX radio for Carpro certified dealerships and this was one of them so I figured I had nothing to lose. I absolutely made the correct decision. Leo was my sales manager and he was forthcoming about everything I needed to know, what I was paying for, explained all the paperwork I had to sign, and made the purchase of the car one of the easiest I have ever experienced. I was equally with impressed with Steve, their loan officer. Other reviewers may have had an unpleasant experience but I'm certainly not one of them. I would definitely recommend to others who are in the market for a vehicle.
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First time getting my 2018 Chevy Volt serviced here. Abraham was excellent ! Let him know my concerns about my vehicle, he explained what could be done etc. Called me to let me know my vehicle was ready and when I picked it up everything was good. I'm enrolled in the GM rewards program so with this service I paid for I earned GM points that I can later redeem for services ! Had an excellent experience here, will bring back my car here for my next service.
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Bought a pre-owned Honda Pilot from them and they treated us well. Gus our salesman was down to Earth and helped with our questions. When we met the manager Roger, he was thorough with the paperwork and even gave us a small surprise with our pricing. He was all about making the customer happy and we left happy! I love my car and highly recommend anyone looking for a vehicle to visit Sierra Chevrolet!!
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Smoothest experience start to finish! You don't typically hear this in reference to a vehicle purchase but trust me, I wouldn't be wasting my time writing this lengthy review if it wasn't the honest truth!I reached out to Sierra Chevrolet via the internet after several negative experiences with dealerships near us. Karen responded and our positive experience began. She was informative and transparent which you don't often get in car sales. I told her what we were looking for and between her and Mike, the general manager, we negotiated a deal via text and email. Most dealerships will not do this since they do not want any record of this in writing. In fact, the Chevrolet dealership in the Fresno area wouldn't even disclose to us what our interest rate would be never mind put anything down on paper that we could take with us. Not Sierra, they were on the up and up from the onset! Everything was negotiated and on paper prior to our arrival.Additionally, there was no need to haggle because Mike was willing to look for all the rebates that were applicable to us. In fact, we were comfortable with his second offer yet, he came back with a lower offer that beat any others from other dealerships near and far. Even the 'smoke in mirror' deals that were offered to us were more expensive when we did the math. With those deals we would have come out the other end the losers rather than the winners we became at Sierra Chevrolet!Furthermore, Karen shopped around for the lowest interest rate that further reduced our monthly payment. This was a courtesy that she extended to us and I'm assuming all her clients. We were comfortable with the initial interest rate offered so when we were informed of the lowered interest rate, we were certainly pleased with the outcome and most definitely the lower monthly payment. Karen is willing to go the extra mile for her customers!Finally, Steve in financing cannot be overlooked! He is friendly, charismatic, easy going and very knowledgeable. This has not been my experience in the past. Usually, the finance department is similar to going into the lion's den! It is scary and painful. Their sole purpose is to squeeze out more money from you and convince you that all the 'extras' are necessary. Although, Steve did have to inform us of all the options, he was not at all pushy and took our polite 'no' as the final answer. Frankly, I was surprised and appreciative that it was an easy, fast and painless process.Our duration at the Sierra Chevrolet dealership was less than 90 minutes. It certainly was worth our 5 hour drive there! Our experience with Sierra Chevrolet was extremely positive that in spite of the lengthy drive, we will be back for our next vehicle!Many thanks to Karen, Mike and Steve. You've changed our experience with car/truck shopping! Cheers to Sierra Chevrolet for changing the car buying experience for all!
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Thank you to Sierra Chevrolet for getting my car back on the road! More importantly a TREMENDOUS THANK YOU to Hector Hernandez for service & Alfonso in the Chevy parts department. They were able to get me a new set of keys and transponder quickly when I lost my only set of keys. Their professionalism attention to detail and customer service was first-rate! I highly recommend them for all your Chevy needs. My car would be stranded had it not been for their expertise and knowledgeable experience. 5 stars is not nearly enough gratitude for the amount of stress headache and time spent looking for lost keys. Again, thank you so very much!
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After having a terrible experience with Glendora Chevrolet I called Sierra. They were immediately helpful and within hours I was in my new leased Bolt. Used their online dealership and working between their services online and in person was seamless and easy. I'd recommend this dealership as they went above and beyond for me.
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Amazing experience!!! Friendly staff and Sales Associate Veronica was sooo helpful she puts you the customer before anything!!!! Steve in finance is not only a pleasure to deal with but he doesn't push you to get anything extra you don't need. He explained everything and was very knowledgeable!!!Thanks Vero, Steve and Rudy for our new 2019 Silverado 2500 Duramax Z75!!!!
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Extremely happy with Jeffrey Marshall for my service his professional and of great help
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I had such a great experience here when I got my Volt! Cristian made sure I felt very comfortable in the car and showed me all of its features. And Steve in financing was one of the sweetest individuals I've ever met. He made the tedious process of signing contracts seamless and was very thorough and I never felt pressured to add anything on. He was very easy to talk to and answered every question in depth. Thank you!!
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Form the very start Gus was very helpful and always on top of our interest in the family car we were looking for. He then introduced us to Roger and it went so smooth form there! We are more than grateful for all the help and easy process in getting our car. Steve topped it off with great professionalism in the closing paperwork. Thank you all for a great experience. Great customer service! We will recommend and hope to come back in the future!
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I'm so excited I finally got an amazing car at Sierra Chevrolet. Aaron the helpful and knowledgeable salesman helped me narrow down what car I wanted and Steve helped me negotiate a great price. He went out of his way to get me a great deal. They have an excellent selection of cars in pristine condition. Sierra Chevrolet made the stressful car buying experience easy and quick. If you're on the market for a new car come here! You won't regret it. Thanks again to Steve, Aaron, Roger and the sales team at Sierra Chevrolet.
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Just bought my first car! And Karen is amazing and super helpful. Got to try 2 different Chevy volts and the staff treated me so nicely.
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I bought the last 2019 Corvette Stingray on the lot. The sales representative Andrew was very informative about the car and answer every question I had. Leo the finance manger was very thorough when it came to signing. I definitely plan on coming back to this dealer for future cars to come.
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It was an easy, low-pressure situation. Usually when you think of buying a car, you think you're gonna get hassled by some scumbag. Not the case at Sierra! They treated us like family, and I genuinely felt that they just wanted us to have the right car for the right price. They weren't just trying to make the sale.We were helped immediately when we walked in by Mike, the manager. He had several different models of the Traverse driven around the front for us so we could see the different trims, which made us feel super special. Once we made our pick, all the financing options were clearly explained by Steve (side note: for a "finance guy," Steve has a great sense of humor, which took a lot of the stress out of that process).Then Edwin sat in our new car with us and got our Bluetooth set up for both phones, got the Wifi dialed in, set up our OnStar and explained how all the new tech worked. Awesome experience! We'll be back for sure!!! Next time I want a Camaro, but that's not really my call, know what I'm sayin?
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I had a great experience buying my first car here. Andrew was very helpful and answered all my question. He was every knowledgeable on the BMW that I purchased even though they are a Chevrolet dealership.
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This dealer isn't the closest Chevy dealer to my house but they had the best selection of Colorado's in their inventory during a time where there aren't many trucks out there. Cristian was super cool when I stopped by to chat on Monday. Wasn't pushy when I told him I wasn't sure if I was going to wait for the next model or get a truck now. He gave me his card so today I decided to text him and let him know I was interested in a truck they had. Super easy to make an appointment with. I got there and he already had the keys waiting. We started the process and Roger started working the numbers. They worked with me on getting the payment to my target area and it didn't turn into a marathon. Great personality by both of these guys. Went to finance and met Steve. Another super cool guy with great personality. I wasn't pressured to buy crap I didn't want. Thank you for not trying to hold me hostage until I broke and said okay to the add ons. Time is money and I greatly appreciate your efforts to make the car buying process time efficient. I was all about my other Chevy dealer but guess what now I have a new Chevy dealer to refer my friends and family. We're a Chevy family so I'll be sending them over. Thank you Cristian, Roger and Steve! Ask for them if you're looking to buy a car without the bs. 5 stars all around.
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Christian the salesman, Andrew the desk manager, and Steve the fiance manager made my first time buying experience a great one in and out super quick and easy. All 3 gentlemen played no games or gimmicks very honest lot which is rare these days 10/10 recommended
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Just got myself into a Chevy Colorado and I can't believe how well I was taken care of while I was there during the buying process. Mike Hoffman and his staff went above and beyond to provide a friendly and comfortable buying environment during the whole process. I would recommend to anyone interested in buying a new Chevy to go in and check out Sierra Chevrolet without a doubt, they'll take care of you.
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I Had a dead battery and I called out AAA for diagnoses . A faulty cell left me stranded on my driveway today and as soon as I could , I drove straight up to Sierra Chevrolet and my Truck was rushed into the Service Dept. for repair . I appreciate that Howard was able to inform me (almost to minute ) how long the service would take and that my Truck had an outstanding recall that would need an appointment for follow up. I stepped out for a bite and as I finished my lunch, I was contacted by the Service Dept. for pickup. Howard was courteous and professional as well as upfront about other services without trying to sell me up. Hopefully I'll get some incentives for future Service visits on my routine maintenance?
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I recently purchased a Chevy Bolt from Sierra Chevrolet. My first time buying a GM product and the transaction couldn't be smoother. I negotiated the price over the phone and the next day it was only a matter of signing some papers, and I was out of there in my shiny red Bolt in about an hour.Mike Hoffman and his crew are eager to please and really make the customer feel VIP. Everyone at Sierra has been very helpful. Sales, Finance, Service and even the Parts Dept. If you're looking for a Chevy I highly recommend you check out this family owned dealership. They gave me the absolute best price on my new car.
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Share reviewEmbed review3/23/2020 2 photos I filled out pre approval applications thursday night and Friday Morning I recieved a call from Doug. I let him know email best for communication was email and he was very responsive to my emails. He worked through most day to get my information on my car that I was trying to trade in and get into another car. My whole situation I knew would be challenging and I let him know up front but he still took time and help me. I came in that night after work and meet Doug. We went over everything and he was very straight forward and I appreciated that more then everything. After the back in fourth and my stubbornness lol. We were finally able to come to terms on car and payment. Not once did I feel pressured to take a car I didnt fill comfortable with. At end he was able to work deal on a the car in pics which one I originally liked. Then I met Steve in finance and working in car industry many moons ago and from past cars i was on my toes not to be pushed or felt like i was getting lied to. He took Time to explain things to me and make sure I was aware of my rights as a buyer and customer. Steve made the paper work easy and explained in dept. He also help me understand something on the car that I didnt know and a concern that I had but he explained what it was and I was good after that. Doug and Steve were excellent in helping get the right car for me. My situation wasnt easy and I was prepared to leave with my car I came in with. But instead I left with a Chevy Cruze. Thanks again and I would recommend doug and steve to anyone.
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Was in need of new car and went to Sierra Chevrolet. The people there were super friendly and helpful. Gus was very patient with us as we were unsure of what we wanted to buy. After making a decision, the manager Roger worked with us in terms of numbers and getting something we would be comfortable with. He went over different options and clearly explained everything to us. Steve, in the finance department, was very friendly and made this a great experience. I would highly recommend that you visit these guys if you are looking for a new car. They're the best!!
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I would recommend if you are looking to get a car or truck, ask for Lorenzo Lopez at Sierra Monrovia. As a first time buyer he did everything possible to give me the best price and lowest APR possible, without any pressure. He was honest and spent the time I needed to find my Truck. Thanks again Lorenzo ! I couldn't be happier
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Just bought a Traverse! Great service & they have an amazing team! Thank you for making my car experience a fun & memorable one! Thank you Gus, Roger, Leo &
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Purchased a new Silverado 1500 diesel truck over the memorial weekend. We called on a truck on the lot with an offer. Immediately had a call back to discuss price. After a little negotiation we had our truck with a deal we could both live with! Worked with Cristian in sales and Steve in finance, both who were great to work with!! Very smooth transaction. Love our new truck!
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BEST EXPERIENCE IVE EVER HAD, the staff was amazing.Robert Rodriguez and Roger worked with me to get me the deal that I wanted left super happy with my new Chevy Silverado 1500. I LOVE THE TRUCK, If you guys are looking to buy a car I highly recommend you ROBERT ROD. Give them a call you won't be disappointed!!!
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Excellent service and huge selection, what else can you ask of a dealer? I recently visited Glendora Chevy for a terrible experience, don't make the same mistake I did. Abe in the service department got everything tightened up on the truck and restored my confidence. Thank you Abe and Sierra!
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Bought a Chevy Volt from this dealership. Christian was helpful and great. Wonderful service.
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My family and I only buy our cars/trucks from here! They are all friendly ! Mike make sure everything goes smoothly and puts up with us :) Christian was amazing made sure everything went fast so My 3 year old and I could get out of there fast. Steve is amazing explains everything and answers any questions, you don't feel rushed with him. And Art explained everything about the truck and said if I have any questions big or small I know where he is ! Never a bad experience! Even the people I. Service are always friendly and try to accommodate you as best as th
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I spent several months searching for the right truck, I test drove countless Silverados and visited over 10 dealership from Victorville to Long Beach before I came to Sierra Chevrolet. From the moment I made my online inquiry I was immediately messaged back by Andrew even though the dealership was closed inviting me down to Monrovia (over 50 miles from my home) and I am so glad I took him up on his offer. Andrew succeeded where so many other salesman had failed in not only making me feel comfortable but also being extremely knowledgeable with the vehicle I had spent months researching. Honestly is everything with me and I had walked away from so many other dealerships because of their dishonesty and game playing so it was really awesome to find the perfect combination of integrity and professionalism when dealing with ALL the employees at Sierra Chevrolet. I was so satisfied with my experience I will be returning in the near future to purchase another vehicle!
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This is where I bought my sons 2019 Chevrolet Colorado. The experience was quite amazing and Doug took care of me and my son wonderfully. I had everything worked out within about an hour and I told Doug that my son would be picking the car up in the next few days and the process was absolutely flawless.
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Making our appointment was easy to test drive/buy the 2020 Chevy Bolt. Karen, our sales consultant, was gracious enough to stay after hours to accommodate our appointment. She was friendly, efficient and professional throughout the entire buying process. She was knowledgeable about the car and was able to answer all of our questions. Steve, the finance manager, was also very thorough, friendly and professional. Overall, this was probably the smoothest and easiest car buying experience I've had in a long time. We are very excited to be proud owners of the Chevy Bolt! It even came with comfort and safety packages and I felt Sierra Chevrolet really gave us a great deal. As a courtesy, they also cleaned the car and charged it up for us before we drove it home. They even said that we can charge it here if we are ever in a pinch and in the area. Thank you for your service and you really make customers feel appreciated!
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Bought my truck here and couldn't have been happier. Definitely ask for Andrew! He did an excellent job at making sure we found exactly what we were looking for, answered any and all questions with knowledge and we found our dream vehicle. Thanks again!
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Great service all around Lorenzo and the other gentlemen are quick and efficient thanks again for helping me purchase my new car.
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Me and my husband went to the dealer just to see what they have, Karen the sales person was very friendly and patience, she explained us everything about the truck my husband likes and we ended buying it, thank you for everything Karen!!!
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I bought a new vehicle @ Sierra Chevrolet & the experience was GREAT! Andrew Lisk (Sales Representative) was prompt/punctual & meeting me @ the scheduled appointment time w/ the vehicle i wanted. After a test drive, once the terms of purchase were agreed to, Andrew gave me a ride to my bank to pick up the check. Andrew went thru every detail of my new vehicle w/ me & was very professional & courteous. Andrew also went the extra mile & provided me a lot of additional points for my new "myChevrolet," account (THANK YOU)! The Sales Manager was very professional & straight to the point during the final price negotiations. Steve Del Campo (Finance Manager) was very professional, courteous, humorous & was transparent in explaining everything! Overall, the entire purchase experience was GREAT! Thank You Sierra Chevrolet Sales Team! Your Customer Service ROCKS!
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The team at Sierra Chevrolet was simply amazing. The pricing is extremely competitive and the team we worked with went above and beyond to make my Dad's car buying experience great. Karen, Lorenzo (Sales Team) and Steve (Finance) were so patient with answering all of the questions my Dad had. I highly recommend you visit them if you are in the market not only for a vehicle but for great service. I can't thank them enough. They have gained a lifetime customer.I would also like to add that this dealership has really done a great job of adhering to COVID19 requirements. The Sales Associate wore a mask and a protective shield during the test drive. The show room has social distancing protocols in place. Even the desks have plexi-glass partitions to ensure that the Sales Associate and Customers are kept safe. It was great to see this and have the extra piece of mind that the buying experience was safe.
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Thank you Anthony Sanchez for making this deal happen. I cannot express enough how grateful I am for all of your hard work.
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Excellent customer service, expectional deals, knowledgeable and patient staff, always looking out for the customer. Thank you Deniz Dalgic and staff.
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Everyone I have met, from the manager, service advisors to the porters, have great attitudes. This goes a long way, especially when you are waiting for your car to be finished.
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No issues whatsoever. Sal was great, answered all my questions, and gave me a follow-up call. Super easy experience. Great job by everyone! I love my new Malibu!
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I wanted to thank Mike for such an unbelievable dedication and positive can-do attitude. Mike is such a great person, an asset to your organization. He works so hard, communicates extremely well and providing period status updates.
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Service desk was GREAT! Jeff and crew did a super job handling my recall issues and went above the call. Would come back again if the need arrises
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Just bought my new 2015 Equinox LS there. I got a great deal on my SUV, they ALSO gave me a great price on my trade in and the customer service was excellent. Would definitely recommend this dealership to my friends and family. :)
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Thank you Anthony Sanchez for making this deal happen. I cannot express enough how grateful I am for all of your hard work.
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Everyone I have met, from the manager, service advisors to the porters, have great attitudes. This goes a long way, especially when you are waiting for your car to be finished.
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The financial manager Steve was amazing very straight forward went over the contract in detail very professional with an awesome sense of humor. I felt the family connection within this group and would highly recommend to anyone looking for great cars with honest and professionals to help.
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The staff was very knowledgable and helpful with the vehicle features they said said if I come in they will do the best they can to take care of me.
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Came to this Chevrolet with questions regarding my MyLink and how it connects to iPhone. (You need usb cable it turns out-weird that Bluetooth doesn't work) but Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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The staff was very knowledgable and helpful with the vehicle features they said said if I come in they will do the best they can to take care of me.
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Excellent customer service, expectional deals, knowledgeable and patient staff, always looking out for the customer. Thank you Deniz Dalgic and staff.
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Steve the finance manager was very knowledgeable/straight forward and everything went smoothly & quickly. Would recommend Sierra Chevrolet in Monrovia.
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No issues whatsoever. Sal was great, answered all my questions, and gave me a follow-up call. Super easy experience. Great job by everyone! I love my new Malibu!
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Couldnt be happier with this awesome dealer!! Thanks Sierra Chevrolet of Monrovia!!!!
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Came to this Chevrolet with questions regarding my MyLink and how it connects to iPhone. (You need usb cable it turns out-weird that Bluetooth doesn't work) but Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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The financial manager Steve was amazing very straight forward went over the contract in detail very professional with an awesome sense of humor. I felt the family connection within this group and would highly recommend to anyone looking for great cars with honest and professionals to help.
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Came to this Chevrolet with questions regarding my MyLink and how it connects to iPhone. (You need usb cable it turns out-weird that Bluetooth doesn't work) but Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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I would definitely recommend this dealership to friends and family and I would most definitely recommend a Chevy volt to anybody looking for a gas/electric technologically advanced sporty vehicle.
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Steve in finance went over all the paperwork to ensure we understood every document and all questions were answered. Would definitely do business at Sierra again in the future.Thank you the Brown family.
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Thank you Anthony Sanchez for making this deal happen. I cannot express enough how grateful I am for all of your hard work.
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Everyone I have met, from the manager, service advisors to the porters, have great attitudes. This goes a long way, especially when you are waiting for your car to be finished.
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Everyone I have met, from the manager, service advisors to the porters, have great attitudes. This goes a long way, especially when you are waiting for your car to be finished.
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The staff was very knowledgable and helpful with the vehicle features they said said if I come in they will do the best they can to take care of me.
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Excellent customer service, expectional deals, knowledgeable and patient staff, always looking out for the customer. Thank you Deniz Dalgic and staff.
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The financial manager Steve was amazing very straight forward went over the contract in detail very professional with an awesome sense of humor. I felt the family connection within this group and would highly recommend to anyone looking for great cars with honest and professionals to help.
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Came to this Chevrolet with questions regarding my MyLink and how it connects to iPhone. (You need usb cable it turns out-weird that Bluetooth doesn't work) but Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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Couldnt be happier with this awesome dealer!! Thanks Sierra Chevrolet of Monrovia!!!!
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Came to this Chevrolet with questions regarding my MyLink and how it connects to iPhone. (You need usb cable it turns out-weird that Bluetooth doesn't work) but Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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When and if you decide to buy a chevy please go to Albert. Great sales men, great person and I can honestly say I cant with to help him make that commission check.
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Excellent customer service, expectional deals, knowledgeable and patient staff, always looking out for the customer. Thank you Deniz Dalgic and staff.
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I was helped by the following staff Maribell in Internet sales, Landon internet manager, and Rose in financing and I have nothing but good things to say and it was well worth the 40 mile drive to have the pleaser of doing business with the staff listed above.
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Couldnt be happier with this awesome dealer!! Thanks Sierra Chevrolet of Monrovia!!!!
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Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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I was helped by the following staff Maribell in Internet sales, Landon internet manager, and Rose in financing and I have nothing but good things to say and it was well worth the 40 mile drive to have the pleaser of doing business with the staff listed above.
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Excellent customer service, expectional deals, knowledgeable and patient staff, always looking out for the customer. Thank you Deniz Dalgic and staff.
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Came to this Chevrolet with questions regarding my MyLink and how it connects to iPhone. (You need usb cable it turns out-weird that Bluetooth doesn't work) but Sergio was extremely helpful in helping me out. If you come here ask for him. Good associate to answer your questions.
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Everyone I have met, from the manager, service advisors to the porters, have great attitudes. This goes a long way, especially when you are waiting for your car to be finished.
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When and if you decide to buy a chevy please go to Albert. Great sales men, great person and I can honestly say I cant with to help him make that commission check.
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I can say Garem was awesome. He helped me get the discounts I'd found on the Internet and even worked out some other details and we had a deal. Great car, great experience.
Reviews
from our CUSTOMERS near Villa Park!
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My family and I only buy our cars/trucks from here! They are all friendly ! Mike make sure everything goes smoothly and puts up with us :) Christian was amazing made sure everything went fast so My 3 year old and I could get out of there fast. Steve is amazing explains everything and answers any questions, you don't feel rushed with him. And Art explained everything about the truck and said if I have any questions big or small I know where he is ! Never a bad experience! Even the people I. Service are always friendly and try to accommodate you as best as th
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I spent several months searching for the right truck, I test drove countless Silverados and visited over 10 dealership from Victorville to Long Beach before I came to Sierra Chevrolet. From the moment I made my online inquiry I was immediately messaged back by Andrew even though the dealership was closed inviting me down to Monrovia (over 50 miles from my home) and I am so glad I took him up on his offer. Andrew succeeded where so many other salesman had failed in not only making me feel comfortable but also being extremely knowledgeable with the vehicle I had spent months researching. Honestly is everything with me and I had walked away from so many other dealerships because of their dishonesty and game playing so it was really awesome to find the perfect combination of integrity and professionalism when dealing with ALL the employees at Sierra Chevrolet. I was so satisfied with my experience I will be returning in the near future to purchase another vehicle!
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This is where I bought my sons 2019 Chevrolet Colorado. The experience was quite amazing and Doug took care of me and my son wonderfully. I had everything worked out within about an hour and I told Doug that my son would be picking the car up in the next few days and the process was absolutely flawless.
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