Customer Testimonials
Fantastic service! The whole process was very quick and easy! The staff was knowledgeable and helpful!
Commercial Sales Team and Finance Team were the best I have experienced in some time. I recommend this dealership to everyone.
Christian and his manager were super compassionate and knew that I needed a vehicle and they made it happened for me. Thank you. Nice work! Keep going!
Tanya did a great job getting me scheduled and the service accomplished. She went above and beyond to help with getting some warranty to cover some of the repair needed. I appreciate all her help!
I brought my 2019 Chevrolet Equinox to Sierra Chevrolet on October 23, 2026, primarily to address recurring infotainment and electrical system malfunctions that I have experienced for approximately six months.
Despite leaving my vehicle at the dealership for nearly 11 hours, I was informed that the technician was unable to duplicate the problem. Unfortunately, the same malfunctions resumed almost immediately after I left.
I was also disappointed by comments made during my interaction with the service advisor, which left me feeling that my concerns were being dismissed rather than taken seriously.
Since the appointment, I have provided video documentation showing the recurring malfunctions and ... Read More DealerRater - Nov 9, 2026
Joe is always courteous, professional, and helpful. My car was ready quickly and they even washed it!
Personable, efficient, knowledgeable. Diagnosed a rather arcane problem in the suspension after just a description of a noise when steering at low speeds, got the fix done in just a couple hours.
I have been taking my truck here since 2023. I have always had great service.
Excellent service department with responsible and capable people to give repair estimate. Clean building which is unique dealership.
Great and quick service! Didn’t wait long for my first maintenance! Matthew did a great job on providing excellent service.
Everything went great. Joe helped us out. He took care of us from begining to end. Thank you very much!
I have been a client of this dealership since 2012. This visit as usual was very efficient and comfortable. The help from Tanya was great! Her follow up to fix additional issues was also excellent. Her help was very friendly and helpful to solve getting repairs done on the car.
Truck came out leaking fluids when asked to take it back. They checked for leaks but did not clean spills which caused still dripping fluids.
I don't trust this service department. This is the second time I have brought my car here for service and each time within a week of bringing my car home I find an oil 🛢 drips on my garage floor. I also as my service advisor about replacing my cruise control switch and he gave me a price for a complete steering wheel
Is it always a pleasure to be greeted by Tanya. She's always very pleasant, kind and helpful. Service provided was quick and efficient. I was in and out, with an oil change, tire rotation and windshield wiper replacement.
Very helpful from the moment I drove in till I got the keys to my car. Will definitely continue coming.
Matthew did a great job taking care of my car. Services were very good, and I was able to have my car back just on time. Also, nice sitting area to wait while they do the work.
Joe Jimenez gave great service was very communicative with updates. Techs were fast on getting the repairs done. Great communication while my vehicle was in service.
My experience with the Sierra Chevrolet Service team was great! Abraham and crew definitely took good care of me, answered all of my questions, kept me up to date with my vehicle and had me back on the road quickly! 5 stars all around! Thanks guys!
I usually have issues with this dealer in the past but this time are they were Great!
services are very good. oil change and tires rotation total is $95 with discount coupon on my trax
Tanya was super helpful, as always. She makes the experience feel as easy as 1-2-3. I can always rely on her when it comes to all my car troubles, answering all of our questions with warmth and patience. Will be coming back!! 10/10
Courteous, fast and excellent work. Easy to make an appointment; nice sitting area to wait while they do the work.
We appreciate everything that Sierra Chevrolet has provided us throughout the 6+ years, one of the best Chevrolet dealers in San Gabriel Valley. Shoutout to Tanya Ruiz and her top-tier customer service and great communication skills. Lastly, shoutout to all the departments and everyone at Sierra Chevrolet in Monrovia!
Tonya Ruiz was excellent. Was very helpful with all my questions that I had regarding the vehicle. Also, the servers department was awesome. Everyone in there is friendly. Haven’t had any issues yet. Hopefully it stays that way 😊
My experience was very good. The necessary work was done promptly and the service people were very accommodating.
Great place, great people, great customer service. I would highly recommend them to anyone looking for a vehicle.
Sierra Chevrolet is one of the best Chevrolet dealerships in San Gabriel Valley. Shoutout to everyone in all the departments including the mechanics, thank you for you services.
I took my vehicle is for an oil change and added tire rotation. I was extremely happy with the service at Sierra Chevrolet. My attendant Matthew was professional and polite. I wasn’t pressured to purchase extra services. Text communication was encouraged and when I did decide to add a service I was able to do so via text and received a confirmation right away. When I arrived to pick up my vehicle Matthew was attending to a customer, however another attendant was happily willing to check me out. I felt respected and heard as I explained that I use ... Read More DealerRater - Oct 19, 2026
Such an easy process, everything went very smoothly. Edwin ended up saving me more money, which is always a bonus.
A very good service and parts dept. Service is a bit high but what isn’t? Given the quality of their work I don’t mind it. Tanya is good to work with.
Danny was very helpful was able to identify problems on time and get everything fixed up quickly
Sierra Chevrolet is a world class dealership excellent sales staff expert service personnel comfortable lounge accommodations making the service wait a pleasant experience.
Great Service provided by the Service Department Employee. Up front right away and no hassle.
The process was quick and easy. Tanya was very friendly and kept me updated on the status of my car.
Extremely attentive, understanding and lookedvhighbn low to ensure I coukf in the vehicle I wanted and a payment I can secure... very grateful
Lack of communication from both the Service Dept and the Parts Depart was unacceptable and unprofessional.
Making my appointment was easy, my Service Rep Joe Jimenez, is knowledgeable and polite, he took care of my truck right away, and identified future service needs.
Tanya was excellent. She kept me updated on my service and explained the cost of my service. She is a great service person and an asset to Sierra Chevrolet team. Thanks Tanya. 😊
My first service done at Sierra was excellent. Matt was my service advisor and personally came to me to give me updates as my vehicle was being serviced. At least in the morning, this service department was very chill and unharried like previous experiences at another dealer in Glendale, to be unnamed! I highly recommend this service department!
I had some issues with my Equinox EV. My service advisor Joe was very professional. He listened attentively, gave me an estimate for the time of completion, even setup to have an Uber take me home and pick me up. The vehicle repairs were done in the estimated time and my vehicle was working perfectly. I would come back again for service and recommend them to others
I’ve always taken my car here for services and Tanya is so friendly and professional. I’m so glad she helps me take care of my car.
The service manager is really helpful and kind, and the communication is frequent. They complete work quick and do a good job.
Great customer service, Abraham does a great job in service for me and Jack in fleet does a great job with new sales.
Jesse was great, very informative and straight forward. He was extremely attentive and is a valuable sales team member. Everyone we worked with was great and handled things quickly/efficiently. Special note: the cleanliness and newness of the facility is top notch. Beautiful dealership. No stress purchase.
Abe was very helpful, knowledgeable, and reassuring. Abe took the time to explain the process and also made to sure to double check with the technicians and get answers to my questions.
Service dept is the worst and all other words you can think of that means the worst. Worst representative, worst customer care.
I’m still waiting to get a call back from Marvin to have my car fixed
Marvin is extremely knowledgeable and has great customer service skills. Always calls and text with updates when my truck is in for service. Over all a great guy to deal with. Whatever your paying him its not enough. Dude definitely deserves a raise.
The representative Joe handled my maintenance service on 9/28. He know about my car's services very well. He is very diligent and professional. Also has a very pleasant personality with good manner. The above appointment was set with Tanya on 9/25. Tanya also very pleasant personality and professional with good manner.
Very nice service attendants that are trustworthy and dependable to deliver good work and great service.
Tanya was great. She offered me the best service package, based off the required maintenance.
Well, Daniel was nice but communication its important even if you are trying to do your best. I had to go to the dealer on Saturday to find out Danny wasn't working but luckily someone else helped me. I dropped off the car on Thursday and didn't hear from Daniel until Monday. At that time he told me what was the problem and had my rental ready. That was great but even if he didn't know a phone call would had been nice so I didn't have to waste gas. I also had to pay for ... Read More DealerRater - Sep 27, 2026
He and the dealership Friendly, professional and quick no waiting and clean knowledgeable and easy to make an appointment
Very good service experience. The service department staff were very helpful. In and out very quickly
Marvin is fantastic, he is professional, knowledgeable and has great communication. It is always a pleasure to deal with him when we bring in our vehicles.
Marvin was great ! He was nice, attentive and helpful.
Best dealership if you’re in the market for a new Chevrolet. Spoke with Mike over the phone about stepping into a new 2026 Silverado and the very next morning Jesse showed up at my doorstep with my new truck. Easy transaction with a few papers to sign and they drove off in my old truck. Thank you guys for the convenience and a great price.
Hands down the best dealership I’ve ever had the pleasure of doing business with. From the moment you arrive, you are never pressured by the sales team. The lineup of vehicles is organized so you know exactly where to find what you’re looking for. I have purchased several trucks from Sierra and I actually have one being delivered to my doorstep today. Thank you to the entire team at Sierra.
It was good service I will be back for continued service this was a good experience
Service advisor was truly accommodating and helpful.
Service experience was uneventful. Disappointed that 7AM appointment required over two hours, but otherwise satisfied. Waiting area was clean. Appreciate coffee availability.
Great service provided every time we have an appointment. Tanya is amazing at what she does. Always very attentive and accommodating. We were given an estimated time to wait and our services were finished within that time frame.
Tanya was very courteous and helpful with all my questions and concerns. Very good work.
I had experienced an exceptional customer service by Tania. It is always a pleasure to come to her desk.
I know the place per several years and they have always a very good service! Tanya is the best. I Recommended!!
Tanya was amazing and very knowledgeable!! She was very thorough with what was goi g to be done on my car.
Danny took the time to thoroughly address all of my car’s needs in a timely and professional manner. He kept me informed and updated throughout the entire process. I would highly recommend his services!
I took back my car to get check the mildew smell from the air conditioning ( they supposed to clean it in March. I paid over $300.00 dollars for the service and the smell came back to months later.
And all I got from the technician was that he didn’t find anything wrong with the car, when the smell was very obvious. Marvin told me if I want to have clean again I have to pay for the same thing again.
I had have several cars in the past and never had any problems with the same issue. The least that ... Read More DealerRater - Sep 13, 2026
I Love Sierra Cheverolet, They always take good care of me. Everyone that I have ever dealt with at Sierra always treats me with respect, and care.
Great dealership. Very clear communication and excellent repair jobs. Hourly rate is on the higher side but all the folks who work here are really really great. Would recommend.
Went in for a tire replacement. They checked me in and said it should be done that afternoon. It was not due to the tire needed was delayed until late the next day.
Great service and all salesman they were very helpful great sales manager and the financial person was great no pressure from any one
Tayna is good customer service as advisor. Sierra Chevrolet mornovia clean and friendly and nice people
Tanya Ruiz was very pleasant and kind. Tanys's communication was impeccable! She tended to my needs to service my 2019 Chevrolet Colorado. She responded to my inquiries in a timely fashion and recommended a detailed report of their findings. I've been a customer of Sierra Chevrolet for six years. The service department is very reliable and trustworthy. Highly recommended!
Question and concerns were taken care of in a timely manner. Very professional, helpful and kind. Quick reminder about rewards point came clutch on saving. That’s a perfect 10 for me.. on top off great personality
Tanya provided me the best customer experience I've had in a long time. Tanya is professional, compassionate, and definitely has my satisfaction in mind. Tanya Ruiz is a breath of fresh air in these days of declining customer service.
We always receive great service from Abe; he greets us warmly, keeps us updated, provides timely answers to our questions, and charges our car before we pick it up.
Amdrew was knowledgeable honest effective and efficient in handling my online, email and phone inquiry and purchase - fair price state tax credit and dealer incentives made clear and delivered without drama or haggling- transaction completed and Bolt delivered within 48 hours of mu inquiry
Reliable and very profession Issue was solved very quickly, highly recommended to others Thank you
My wife and I have have been Sierra Chevrolet clients since 2007 and have never had any issues at all with sales and service personnel. Great dealership in all aspects..
I am very satisfied with Sierra Chevrolet dealership. And with their service department, Especially... with Danny Rodriguez. In the Service department He is very helpful in any questions I have asked.
The best service department I have been to and this is why I continue to go back.
Salesperson was not forthcoming about damages on a used ev over the phone. Purposely left out damage images in photos and video. Set up a meeting with salesperson prior, telling him we would rent a car and drive up to check it out. He never discolsed any of the MANY damages. Rented a car and drove over 2 hours to see car only to find multiple serious issues. Left after about 10 minutes of viewing a multitude of very odd dents, debris rattling around in rear lift gate, cigarette hole in seat, offset exterior trim that looked like could have been accident ... Read More DealerRater - Aug 31, 2026
no deal. Manager was great. sales person, not so much. Too pushy and stand offish.
Poor service advice and unnecessary charges and did not check the breaks at all reason for service is for breaking noise did not fixed the issue I am still having the problem
My recent service experience at Sierra Chevrolet was truly outstanding and quite a refreshing change from my experiences at other brands' dealerships. Highly recommended!
We were on our way in our motorhome heading out on a vacation when we had a check engine light reporting an engine issue. We limped our way to Sierra Chevrolet where Tanya went above and beyond her duties making sure we were able to have our rig looked at and serviced at a moments notice. It was late in the day but she was able to have one of the diesel service techs look at our motorhome and make the necessary repairs late in the day and at the closing time were able to get us back on the ... Read More DealerRater - Aug 30, 2026
Excellent customer service, highly recommended to all of my friends and relatives. Thanks Sierra chevrolet!
Very good place to have you car work done and the service advisor very pleasant to work with
The service advisor was helpful and took care of my needs. Will definitely come back to get my vehicle service
Thank you for the great service. Tanya was very helpful getting me set up for my vehicles maintenance service.
Fast, easy and friendly service at this Chevy location. My first time coming here and we plan to move to Monrovia in the near future so I will definitely be bringing my car back here for any future repairs.
Nice and friendly, only critique is paying for top of of all fluids and then still having no windshield wiper fluid.
Andrew handled the phone and email transaction with knowledge and efficiency. He was easy to reach and prompt and direct in his responses. High marks for convenience and value on both the service and product side. Time and money and we love the Bolt!
I came in for a $60 oil change and $20 tire rotation. I was not given an estimate. My bill came to $157.97. Maria emailed me that there was a documentation problem with my visit. I have called her 3 times and she still hasn’t returned my call.
Joe in service knew what my problem was and was able to diagnose it right away.
Since I have been going here I have had nothing but excellent service from Danny and everyone else and my car is running wonderfully.
Had windshield wipers and hatchback struts replaced with aftermarket parts that I bought. Job was done quickly, no problems.