Customer Testimonials
Very up front about my service and what my truck needed, very kind and respectful and professional
I had a great experience purchasing the car. Andrew (sales) and JC did a great job with enthusiasm. 5 star experience.
Tammy is on top of her skill set regarding matching our company up with the needed equipment. We have bought several trucks over the years and she always comes through finding what we are looking for as well as applying any dealer coupons. Always cheerful and enjoyable to work with.
Nick was very helpful in assisting us with the purchase of our new Chevy Equinox RS, from answering all of our questions, setting up a test drive and explaining all of the controls. We are very pleased with our new vehicle!
Cristian Zuno was very attentive and professional to our needs. He helped us get a good deal that worked with our budget
(Translated by Google) They serve very well, they give good and fast service, the person who served me was very friendly (Original) Atienden muy bien , dan buen servicio y rápido , la persona que me atendió fue muy amable
Excellent customer service! This time I was really impressed by the service they provided! They were so quick!
Great friendly team. Straightforward process. Straightforward and professional negotiation process and great deal. Clean environment. Good location. Helpful financing. Solid car selection. Responsive to online request.
Jack Johansing , Tim Gavern and the rest of the Commercial Team are awesome to work with. They take the time to understand my fleet needs as well as working with me through our difficult procurement processes. As for the vehicles, they always meet our needs, are delivered in spotless condition, and work around my schedule. When it comes to feeling valued as a Customer, this team has exceeded expectations!
My buying experience at Sierra Chevrolet was amazing. They helped me so much; to make my first time buying experience pleasant and smooth. Thank you so much Christian
Tanya at Sierra Chevrolet of Monrovia is always efficient, professional and accommodating when handling my car service. The work is first rate!
Tanya was very professional and helpful. She checked me in promptly, went over the services and kept me updated on the progress.
Was very disappointed to discover the vehicle I purchased only came with one key. Shame on me, I suppose, for not specifically asking about that, but I've never purchased a car before that didn't include two keys. Something like this should have been disclosed up front, and from now on I'll have to verify that there are two keys with every purchase.
Doug at Sierra Chevrolet is very thorough and helpful in the search and buying process. I highly recommend him and this dealer's services.
Tanya was great and helpful. She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my concerns during the wrap up. On a different note, there was only a few house keeping issues from the service bay. My oil and engine air filter indicators were not reset nor the sticker for the next service interval was not replaced. It was then taken care of. So far all good to be able to make the drive out to Sierra Chevy.
Very good responsible service and great kindness of the service agent kept me informed at all times
We have been purchasing personal vehicles and fleet trucks from Tammy Ranville for over 20 years. Your dealership is the best!
The service was timely and thorough. Communication was clear and I was kept in the loop on the progress
It took seven hours to program a key fob. I brought the car in at 9am and did not receive a pick up call until 3:50 pm.
Great customer service , both representatives were amazing and helpful to the fullest. Would recommend this dealer to everyone I know. Thank you for a easy and a amazing experience
great dealer excellent deals great service selection was great friendly staff, availability was great will do business again
Nicholas made the process very easy for me and my wife to get into the car we were looking for. We’ll definitely be referring this dealership to family and friends looking for a car.
Great service and easy to work with.
Joe in the service department is great. He has great customer service skills and keeps you updated frequently on your car service. Sierra Chevy is lucky to have him. Thank you Joe!
Marvin was very nice,knowledgeable and informative. I enjoyed my first time visit. Thank you
The purchase process was remarkably easy, staff was great, financing went great but would have loved a lower interest rate (lol). Have not taken delivery yet as it is going from CA to Nevada. I assume that will be just as good as the rest of the process.
Very responsive and excellent communication, that says it all but it makes me give 15 words!
Professional service and skills are all satisfying, at least I think so You are right to choose
Tammy is always a pleasure to deal with. I have bought 3 trucks from Tammy and plan on a 4th and 5th in the near future.
Alfonso was patient and very helpful in helping me with my decision. I believe I purchased the perfect car for my wife, she is very happy.
This is my fourth purchase from Sierra Chevy in Monrovia. I continue to go back to this dealership for their professionalism and customer service.
Great place to get your vehicle serviced. The service personnel is attentive. Joe Jimenez went out of his way to ensure the vehicle was covered under an emissions warranty so that I would not have any out of pocket cost.
Manny in service was extremely helpful and forthcoming. Having your car repaired is always scary, but I felt that I always had options.
Service was thorough, quick and very professional.
Everyone was very nice & helpful at the dealership! We would give them our business again.
Great sales and service departments who actually listen to your concerns😊 Nice assortment of new vehicles!
This dealership does not care about their customers. Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation which resulted in me almost having an accident and then took zero accountability when I brought it to their attention. I would never buy a car from here again. The service was bad but the car was even worse. Less than 6 months I began to have countless issues. With tires, breaks, and my check engine light turned on as well. But General Motors decided on their ...
I dealt with Andrew and the Finance Manager. Both were very efficient and ready to do business. I found the car online and Andrew and I worked everything out before I arrived the next day to sign the papers. The entire process was painless. Thank you
This dealership is the worst I've been to, and I definitely will let other people know to stay away from here. If this reaches chevy corporate or the general manager, please call me about the worst experience in my life as a long time chevy owner.
Good experience and the service was competent! No sitting area to wait on when waiting for rides or for car..
I have been to this dealership several times, and never had an issue, everything my vehicle needs has been met and with a smile. I appreciate the service I receive.
Nick was extremely helpful and resourceful, he took his time to answer all my questions and made my purchase a great experience.
Great inventory. Helpful staff that is willing to work with you. Worked with us to get the car we wanted at a reasonable price. Or salesman was amazing.
Overall experience was great, took my truck in for an oil change and also to get the transmission checked out as it’s been shifting hard on the lower gears. Got Joe as a service advisor and he was awesome. Told him about the transmission issue and said he would get it looked at. Kept me updated through out the whole process, came back with a diagnostic and solution quick . Went through with the repairs and the techs did a great job my truck is running smooth again. Have gone to other dealers before but this Chevrolet location has the ...
I had an excellent experience with the car needing service for my 15k-mile maintenance.
Tim is the best. We have bought 10 + work trucks from him and have always had the best customer service. He cares about our needs and never tries to sell us anything but what we ask for. I highly recommend Sierra Chevrolet and Tim for any work trucks or commercial vehicles.
Quick & nice service. Service scheduled on the same day when called. Work was done as promised. Has Lyft service while waiting.
It was easy to get a deal done and work out an acceptable trade in value and financing
Smooth process to lease a new EV and Christian spent a lot of time with us as we have never owned an EV before.
Cristian Zuni helped me find the perfect Vehicle for me I couldn’t be more satisfied.
Andrew and the rest of the staff were the best that we experienced during our time searching for our next family vehicle
Andrew did an excellent job explaining the vehicle and communicating. Thank you and have a good day.
Pleasure to work with Tammy is awesome. Made super simple. Did not waste time found and got me exactly what I needed for my custom plumbing truck
Great experience with Mark he was good with communication, negotiating a good price and financing was easy.
great dealership. the whole process was fast and easy. everyone was friendly and helpful. i love the car and process.
Wonderful service I will continue using their services. I enjoy the fine work they do.
My buying experience was painless and very convenient. If you’re looking for a great vehicle stop on by and ask for Luis(HE WAS EVERYTHING) !!!!!! Tell them Lakeya sent you😊
Friendly and Professional, explained everything in detail and answered all my questions. Finance was straightforward and thorough.
Great experience! Staff was amazing in helping g me make sure my car was well taken care of
Everything went well but no one offered me a cup of coffee or a drink of water for all the time I was they’re waiting . That’s basically what I noticed but other than that, everything was nice took a long time but nice
Christopher Parra is an excellent salesman. He basically sold me a 2025 Suburban Z71 online. Painless process and delivered the vehicle right at my door here in San Diego. 100% recommend this dealership and will buy from them anytime. Thanks
I have never had an issue or concern with Sierra Monrovia. Jeremy Cesena is my technician and he is always polite, knowledgeable and takes good care of my vehicles. Thank you for having him on team Chevrolet
First time there so far so good....if they offer car wash and vacuum...is will be better... because I went to other dealerships...after service auto provided
Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse)
The periodic check/up was done with oil change etc.
Sierra Chevrolet Service is the best! It is easy to make an appointment, and they send you many reminders to confirm it. When you get there, they check you in, ask if there is anything else, take care of the paperwork, tell you when your vehicle will be ready, and then ask if you need a ride anywhere. My Colorado was done before the time promised and all was taken care of! Joe took care of my Colorado and me!
I love Sierra Chevrolet they have the best service advisor!!! Their technicians are knowledgeable and trustworthy. I come from San Bernardino just to get my car serviced there. Over the years I have purchased several vehicles from them and have always had them serviced there.
I have been with this dealership through all the purchase of my 5 vehicles. Their service is number 1! They have the most knowledgeable service people especially Joe! I no longer live in the area. But I drive 60 miles for their service! Thank you Joe!!!
I had a great experience with Sierra Chevrolet. Cesar Gomez, my salesman, was cordial, friendly, and knew what my concerns were about buying a particular car and he went beyond my expectations. The process was easy and they ended up getting the car I wanted, even though they did not have it on the lot. Got it that day.
Easy to schedule appointment. Had the exact date and time that worked with my schedule
Thanks Nick for making this an easy transaction. We really appreciated all the effort, thank you!
Tonya was awesome. My vehicle was done earlier than expected and everything was complete.
Tanya was extremely helpful. I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tanya relayed that message and kept me updated throughout the day and was able to arrange for me to get my truck the same day. I’m so appreciative of that, especially considering what my family was going through.
Great service from Shawn for recalls on my Hummer. Finished 3 out of 4 recalls & still waiting for the part(s) for the 4th one.
It was by far the most pleasant, easiest, quickest car buying experience I have ever had. This dealership is awesome
Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services
Services is great, My new place for all my vehicle issues. Will be coming back
Ceasar was very helpful and patient with us. We are really happy with our new vehicle and the respect he showed us. Your deals hip has a wonderful team of people working together to get our needs met.
Joe makes this place a 5 star. Other than that the silent workers make the oil change process swift and convenient however the last time I was there I tried to call around 10am before an appointment at 1 to get a quote on a service and on multiple calls before the aforementioned appointment I was routed to voicemails by the receptionist on the word that “I’d be routed to an available advisor.” If it wasn’t for Joe I’d have never know the information I was looking for that way I could make a sound decision on how I’...
Adolfo was very communicative, informative, and professional. The best experience from beginning to end with purchasing a vehicle. We really appreciated how we was with us till the end to even set up our Bluetooth. Thank you
I worked with Nick to purchase my 2024 Colorado ZR2 Bison and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was done via text and email. I had two other Chevrolet dealerships I was getting quotes from and negotiating with, one was in San Diego and the other was in Redlands. The San Diego dealership matched the quote from Sierra Chevrolet and even offered to take the truck halfway to where one of my homes is in Riverside, but I went with Sierra Chevrolet due ...
Nick was very helpful in ensuring the finance portion went thru quickly. He was able to get me to the price point and term I was looking for.
Fast , easy , and kept in touch 👌
He was very patient and polite and also delivered our vehicle to us, He was also very patient when he was to setting up the Chevy app.
Wonderful service refer to Edwin for best deals . He is amazing and understands what we need.
They were helpful, communicative, and quickly diagnosed and fixed my car. I thought the price was reasonable.
The staff is great. They really took care of us. They showed great customer service and knowledge of the vehicles. I would recommend them for future purchases, great jobs. Thank you Chevrolet
My experience at Sierra Chevrolet was excellent. Cesar Gomez understood our wishes and needs and was very professional and polite. Nice to have that in a salesperson in the car business, unlike some we have had business with. We are very happy with Cesar and they way he handled our purchase.
Andrew took care of us for our first lease (3yr again), and this time too, was absolutely fantastic! He worked with us to meet our budget. Everything was easy and smooth. Very professional.
I have purchased 3 vehicles and my children have purchased 2 vehicles from this dealership . This dealership takes care of my family. From the kind salesmen to the competent service advisors, I keep coming back because this is a dealership who cares, is kind, and will do whatever it takes to make me, the consumer happy. I shopped at 2 other dealers before my recent purchase but I ultimately could not purchase from anywhere but Sierra Monrovia. My salesman Alfonso Hernandez showed me countless autos and on a third occasion I was happy to purchase from him. I’m just not easy to ...
Shawn and team were super! Checked me in, offered a shuttle, truck was serviced timely.
I loved dealing with Tim and Sierra Chevrolet. We will definitely use them in the future! Highly recommend. They are honest and easy to deal with.
I had an excellent experience at Sierra Chevrolet. I was interested in a 2025 Chevy Equinox and the salesperson Cesar Gomez was outstanding. I listened to my needs and wants and was very understanding and interested in me. He was extremely courteous and thorough. Will recommend him to any of my friends interested in buying a new or used car.
Service rep Shawn was great, but had to wait 20 minutes for my car to be brought up front, and I figured it was because they were washing it. No such luck . IT WAS FILTHY. and charging me to use a credit card? I will not be buying my next Chevy from you guys.