2020 Mark of Excellence Winners

Congratulations to Douglas Sievertson, Jose Palacios, Karen Lopez-Hernandez, Cristian Alvarado, Gustavo Jaurequi, Robert Rodriguez, Mike Wheeler, Tim Gavern and Sean Kerr on their outstanding achievements in the “2020 Mark of Excellence” Program!

General Motors recognizes their commitment to excellence and is pleased to present our winners with a one-of-a-kind traditional award that symbolizes the very pinnacle of success.

To achieve Mark of Excellence, winners need to be a Top Performer in both Sales and CSI. This award represents the highest honors in the industry and communicate to their peers, customers, family and friends that they are truly the “Best of the Best.”

Additional to meeting the program criteria, they will be receiving the following:

  • Performance Recognition Ring or diamond update
  • Desktop Award or nameplate update
  • 500 Mark of Excellence personalized Business Cards

This is a remarkable accomplishment worthy of recognition. Thank you to Douglas, Jose, Karen, Cristian, Gus, Robert, Mike, Tim and Sean for their impressive efforts in 2020; we look forward to their continued success in 2021. #SierraStrong


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September 2020 Employee of the Month: Andrew Kassissian!

For this month's Employee of the Month we are highlighting our Sales Consultant, Andrew Kassissian, for his amazing contributions to the Sierra Chevy family and would like to recognize Andrew for all of his hard work!

Andrew is an invaluable part of our team here at Sierra Chevrolet and his commitment to excellence is second to none. We can always count on Andrew to deliver his best in customer service in all interactions, going above and beyond- every time.






We recently interviewed Andrew about his position and are proud to highlight his contributions in this month's Employee of the Month.

How long have you worked here at Sierra?

"I have worked at Sierra Chevy for 3 months."


What city are you from?

"I'm from Rialto."


What do you enjoy about working here at Sierra Chevy?

"The friendly staff and the benefits"


What are your hobbies? 

"Video games (Call of Duty and Overwatch on Xbox) and fishing. "


What is your favorite Chevy?

"The 2020 Silverado and the 2021 Corvette"


Have you always had an interest in cars?

"Yes! Ever since I was a little kid"


What is your greatest accomplishment here at Sierra?

"Be Employee of the Month after working at Sierra for three months"


What is something you would like to tell our customers?

"There's one thing I would like to tell our customers, I've been selling Chevrolets for almost 10 years, I would love for you to join the Chevy family. For any product information or incentives ask for me, Andrew Kassissian. Where customer service comes first."

Andrew K. receiving his Employee of the Month award next to Peter H. and Rudy H.

"Although Andrew Kassissian has only been a Sierra Chevrolet Employee for 4 months he came with over 10 years of Chevrolet Sales Experience. Andrew was top sales in September and brings a wealth of product and sales knowledge to the Sierra Chevrolet Team. Thanks for all your hard work Andrew and great job in September!"

-Mike Hoffman

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Car Pro Approved- Sierra Chevrolet

Sierra Chevrolet is Car Pro Approved!   -CARPROUSA.COM

Sierra Chevrolet a is proud to be associated with Car Pro because they give straight talk and honest answers about everything automotive. You can rest assured that a Car Pro dealership will save you a lot of money on your car. Since a car is typically the second largest purchase you will make, this Chevrolet dealership wants to do everything possible to ensure that your purchasing experience will be a positive and rewarding one.

Car Pro decides who their recommended dealers are based on the following list of business practices:

PERSONAL RELATIONSHIP: Jerry the Car Pro must have a personal relationship with the dealer and/or Senior Management to ensure that the Car Pro listener will be treated as if Car Pro personally owns the dealership.

COMMITMENT TO THE CAR PRO PROMISE: Each Car Pro Certified dealer is committed to delivering on the Car Pro Promise of giving you an outstanding car buying experience and special Car Pro Pricing as determined by current market conditions.

INTEGRITY IN ADVERTISING: Car Pro dealers will not participate in deceptive or misleading advertising in any form.

ACCOUNTABILITY: Car Pro dealers value the on-going customer reviews and feedback that they receive from the Car Pro Community through Facebook feeds, direct emails, Twitter, and on carproshow.com. Additionally, a Car Pro certified dealer has a 10-day maximum reconciliation period to resolve an unsatisfied member of the Car Pro listening audience and to deliver on the Car Pro Promise of an outstanding experience.

TRAINING: Car Pro dealers practice on-going training to assure that the Car Pro best practices are being trained within all areas of the dealership.

TOP RANKINGS IN CUSTOMER SATISFACTION INDEX (CSI):  Factory reports will be reviewed by Jerry The Car Pro on a quarterly basis.

Car buyers regularly turn to Jerry Reynolds the Car Pro to learn more about the vehicles they're interested in buying. As one of Car Pro's recommended and preferred dealerships, Sierra Chevrolet is required to strictly follow the business practices described above. We take great pride in providing our customers with outstanding customer service. Find out what makes us the only Car Pro approved Chevrolet dealer in the San Gabriel Valley (Pasadena, Monrovia, Arcadia, Altadena) area by visiting Sierra Chevrolet today!

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Sierra Family of Dealerships Sponsors the Boys & Girls Club of the Foothills Festival of Trees in Pasadena, CA

The holidays are here and it’s the time of giving back. Sierra is a proud sponsor the Boys & Girls Club of the Foothills. Every year, Sierra donates $30,000 to the club to help provide resources for the club.

On Saturday, December 8,  2018, Sierra Family of Dealerships participated in the Festival of the Trees and provided the “Pay It Forward Tree”. This tree along with a $500 Target gift card, was delivered to a deserving family from the Boys & Girls Club of the Foothills. This amazing fundraiser celebrates the season with exceptional dining and entertainment. The major attraction to the gala is the brilliant display of Christmas trees and wreaths, uniquely themed and trimmed by talented local designers, and available for purchase through raffle tickets and silent and live auction bidding. This annual gala benefits hundreds of children at The Boys & Girls Club of the Foothills, which provides a safe and caring environment, and a place to develop the qualities needed to become responsible citizens and future leaders.


Sierra Family of a Dealerships loves giving back to the community and wish you and your family a happy holiday season.


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Sierra Chevrolet at the Pasadena Pops

Did you join in on the concert fun this past Saturday at the Pasadena Pops held at the Los Angeles County Arboretum and Botanic Garden?

Here a little recap for you on all the fun.

Sierra Chevrolet is a proud sponsor of the Pasadena Pops held every year throughout the summer in Arcadia, CA. The evening was filled with music as this weekend's concert was  Classical Mystery Tour: A Tribute To The Beatles . 

We had our amazing Chevrolet Bolt displayed for attendees to check it out and see all the great features the new model has to offer.

The Pasadena Pops held a record for the most attendees this summer bringing together attendees from all over the San Gabriel Valley such as Sierra Madre, Monrovia, Glendale, Arcadia, Los Angeles and surrounding cities.

The Sierra Family of Dealerships booth was filled with great giveaways and a great raffle basket which included car care items. We look forward to the next concert and stay connected with us on Facebook and Instagram for the latest Sierra Chevrolet news.


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Sierra Chevrolet Receives Outstanding Corporate Partner Award from the Boys & Girls Club of the Foothills


Sierra Family of Dealerships was recently awarded the Outstanding Corporate Partner of the Year by the Boys and Girls Club of the Foothills at their annual Youth of the Year and Community Awards Dinner. This event was held on Thursday, April 12, 2018, at the Doubletree by Hilton Hotel in Monrovia.

Sierra Family of Dealerships has been highly involved in a number of civic and community organizations, such as the Foothills Unity Center and the Monrovia Public Library Foundation and the Kiwanis Club of Monrovia.

Sierra Family of Dealerships is a longstanding donor of the Boys and Girls Club of the Foothills. Sierra supports the Club annually through event sponsorship, promotional give-backs, and individual giving.

Sierra helped obtain a new van to transport the teens of the Boys and Girls Club on field trips and college visits, in collaboration with the SoCal Honda Dealers. Sierra’s enduring commitment and philanthropy have helped the Boys and Girls Club of the Foothills make a transformational impact not just on the young people of the Boys and Girls Club of the Foothills, but on the entire Monrovia community.

Sierra is a proud sponsor of the Boy And Girls Club of the Foothills and looks forward to seeing the great impact on the community and young individuals of Monrovia and surrounding cities.

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mediarelations, Author at Sierra Chevrolet

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